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Privacy Policy

Apple Health (iOS): at your request, Famorr reads only weight and body fat percentage, together with their date and source. The preview stays on your device. Only after separate confirmation and consent are measurements saved to your Supabase account and available to the AI providers described in this policy for personalised advice. Processing may take place outside the EU. Famorr does not write back to Apple Health or use these data for advertising, sale or training its own AI models. Famorr does not use iCloud to store imported measurements. You can stop future access in Apple Health settings; this does not delete copies in Famorr. To delete the data or withdraw consent to their processing, use account deletion or contact support@famorr.com.

Privacy Policy of Famorr

Welcome to the privacy policy of Famorr. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update: 8 September 2026

Owner and Data Controller

ARGANA EOOD
Murgash 4 , Dunavci 6145 , Bulgaria

Owner contact email: support@famorr.com

Type of Data we collect

Among the types of Personal Data that Famorr collects, by itself or through third parties, there are:

  • Usage Data
  • Trackers
  • Data communicated while using the service
  • gender
  • language
  • picture
  • number of Users
  • session statistics
  • body measurements & indexes
  • email address
  • User ID
  • first name
  • last name
  • payment info
  • device information
  • purchase history
  • diagnostics
  • product interaction
  • Universally unique identifier (UUID)
  • various types of Data

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Famorr.
Unless specified otherwise, all Data requested by Famorr is mandatory and failure to provide this Data may make it impossible for Famorr to provide its services. In cases where Famorr specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by Famorr or by the owners of third-party services used by Famorr serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through Famorr.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Famorr (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

  • Hosting and backend infrastructure
  • Registration and authentication
  • Managing contacts and sending messages
  • Platform services and hosting
  • Building and running Famorr
  • Analytics
  • Handling payments
  • Handling activity data
  • Advertising

Detailed information on the processing of Personal Data

Advertising

This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Famorr, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside Famorr.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

TikTok Technology Limited

TikTok conversion tracking (TikTok Pixel)

Company: TikTok Technology Limited

Place of processing: Ireland

Personal Data processed: device information +2

TikTok conversion tracking (TikTok Pixel) is an analytics and behavioural targeting service provided by TikTok Technology Limited that connects data from the TikTok advertising network with actions performed on Famorr. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of Famorr.

Personal Data processed:
  • device information
  • Trackers
  • Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • internet information
This processing constitutes:
  • a Sale in the United States

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Ireland Limited

Google Analytics 4

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of Famorr, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • internet information

Building and running Famorr

Key components of Famorr are built and run directly by the Owner by making use of the software listed below.

Anthropic (Claude)

User-provided profile data and messages sent to the in-app AI assistant may be transmitted to Anthropic to generate meal and training plans, coaching replies and recipe suggestions.

Anthropic processes this data on behalf of the Owner as a data processor. By default, Anthropic does not use inputs or outputs from its commercial API services to train its models, unless the customer explicitly opts in or submits the relevant content as feedback.

Personal Data processed: profile information, fitness and nutrition information, dietary preferences, allergies, injuries, messages and other information provided by the User where required for the requested AI feature.

Place of processing: Anthropic may process data through infrastructure located in the United States, Europe, Asia and Australia. Data storage is located in the United States by default.

Data retention: API inputs and outputs are generally retained for up to 30 days, unless a different retention arrangement applies.

Privacy information:
https://privacy.anthropic.com/

This service uses artificial intelligence. Responses provided by Anthropic (Claude) are generated, fully or in part, by an automated system and not by a human operator.

This service uses artificial intelligence to generate content. Material produced by Anthropic (Claude) (including images, audio, videos, and text) is created, fully or in part, by automated systems.

This service uses artificial intelligence. Certain features of Anthropic (Claude) are powered by automated systems that process your data to personalise or improve your experience.

Groq

Depending on the feature used, content provided by the user—including profile, goal and nutrition data, as well as food, recipe and assistant requests—may be transmitted to Groq in order to provide AI-powered features, such as creating meal plans, structuring shopping lists and classifying assistant requests.

Groq processes personal data as a processor on our behalf. Inputs and outputs are not used to train or fine-tune AI models unless we expressly permit this.

Groq generally does not retain customer data for standard inference requests. However, inputs and outputs may be logged temporarily to ensure system reliability or investigate potential abuse and may be retained for up to 30 days unless a Zero Data Retention setting is enabled. Where customer data is retained, it is stored in the United States.

Further information: https://groq.com/privacy-policy/

This service uses artificial intelligence. Responses provided by Groq are generated, fully or in part, by an automated system and not by a human operator.

This service uses artificial intelligence to generate content. Material produced by Groq (including images, audio, videos, and text) is created, fully or in part, by automated systems.

This service uses artificial intelligence. Certain features of Groq are powered by automated systems that process your data to personalise or improve your experience.

Google Gemini

Photos of meals, food products or fridge contents, together with related text and relevant profile information, may be sent to the Google Gemini API to identify foods and ingredients, analyse meal content, estimate nutritional information and generate recipe suggestions or other requested AI-generated results.

For Paid Services, Google processes prompts, images and generated responses on behalf of the Owner as a data processor. Google does not use prompts, images or responses submitted through Paid Services to improve its products or train its general-purpose AI models.

Personal Data processed: food and fridge images, messages and accompanying text, dietary preferences, allergies, nutrition and fitness information, and other information provided by the User where required for the requested AI feature.

Place of processing: data may be processed, stored temporarily or cached in countries where Google or its service providers maintain facilities.

Data retention: prompts, contextual information and generated responses may be retained for up to 55 days for abuse monitoring, security, legal or regulatory purposes. Content flagged by automated safety systems may be reviewed by authorised Google personnel.

Privacy information: Google Privacy Policy and Gemini API Terms.

This service uses artificial intelligence. Responses provided by Google Gemini are generated, fully or in part, by an automated system and not by a human operator.

This service uses artificial intelligence to generate content. Material produced by Google Gemini (including images, audio, videos, and text) is created, fully or in part, by automated systems.

This service uses artificial intelligence. Certain features of Google Gemini are powered by automated systems that process your data to personalise or improve your experience.

Famorr

Famorr — account & health data

Company: Famorr

Famorr processes personal data provided directly by the user for the purpose of creating and managing the user account and providing personalised nutrition, workout and AI assistant features.

The data processed may include name, email address and login identifiers; age, sex, weight, body measurements, body fat percentage, activity level, goals, allergies and dietary preferences; injuries; food, water and workout logs; messages sent to the AI assistant and reports concerning AI-generated content; subscription status; notification token, language and time zone.

The legal basis for processing account data and providing the core features is the performance of a contract pursuant to Article 6(1)(b) of the GDPR. Health-related data is processed on the basis of the user’s explicit consent pursuant to Article 9(2)(a) of the GDPR. Data necessary for security, the prevention of misuse and the establishment, exercise or defence of legal claims may be processed on the basis of the Owner’s legitimate interests.

The data is retained for as long as the account remains active and thereafter only to the extent necessary to comply with legal obligations, resolve disputes and establish, exercise or defend legal claims. Where the user requests the deletion of their account, the data is deleted or anonymised, unless applicable law requires its retention.

Images provided for the recognition of food or refrigerator contents are processed temporarily in order to return the result and are not intentionally retained by Famorr after the processing has been completed. Famorr does not collect bank card details or other payment instrument data.

Information about external service providers, international data transfers and the processing carried out by those providers is provided in the separate sections relating to the relevant services in this Privacy Policy.

For recipe imports, including uploaded images and videos, please also read the Recipe import privacy notice, which explains the separate permission, AI processing, temporary media storage and deletion.

This service uses artificial intelligence. Responses provided by Famorr — account & health data are generated, fully or in part, by an automated system and not by a human operator.

This service uses artificial intelligence to generate content. Material produced by Famorr — account & health data (including images, audio, videos, and text) is created, fully or in part, by automated systems.

This service uses artificial intelligence. Certain features of Famorr — account & health data are powered by automated systems that process your data to personalise or improve your experience.

Handling activity data

This type of service allows the Owner to use the activity or biometric data collected by your device in order for Famorr to operate or to provide specific features. This may include movements, heartbeat, change in altitude or data about the surroundings.
Depending on what is described below, third parties may be involved in the activity tracking.
Most devices allow for the User to control which Data is accessed or stored.

Apple Inc.

Apple HealthKit

Company: Apple Inc.

Place of processing: United States

Personal Data processed: body measurements & indexes

HealthKit is an activity data handling service provided by Apple Inc. that enables the Owner to access or store activity data.

Personal Data processed:
  • body measurements & indexes
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • biometric information

Handling payments

Unless otherwise specified, Famorr processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Famorr isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

RevenueCat, Inc.

RevenueCat

Company: RevenueCat, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

RevenueCat is a payment service provided by RevenueCat, Inc. The service allows the Owner to monitor and analyse the User and their purchase history and can be used to keep track of User behaviour.

Personal Data processed:
  • Trackers
  • Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • internet information
Apple Inc.

Payments processed via the Apple App Store

Company: Apple Inc.

Place of processing: United States

Personal Data processed: device information +2

Famorr uses a payment service provided by Apple Inc. that allows the Owner to offer the purchase of the app itself or in-app purchases.

Personal Data processed to complete the purchases are processed by Apple, as described in the privacy policy for the App Store.

Personal Data processed:
  • device information
  • payment info
  • purchase history
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • commercial information
  • internet information

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable Famorr to run and be distributed or to provide a ready-made infrastructure to run specific features or parts of Famorr.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Supabase, Inc.

Supabase

Company: Supabase, Inc.

Place of processing: Europe

Personal Data processed: Trackers +2

Supabase is a hosting and backend service provided by Supabase, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet information
Vercel Inc.

Vercel

Company: Vercel Inc.

Place of processing: United States

Personal Data processed: Usage Data +1

Vercel is a hosting and backend service provided by Vercel Inc.

Personal Data processed:
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet information
OpenAI, L.L.C.

OpenAI API

Company: OpenAI, L.L.C.

Place of processing: United States

Personal Data processed: Data communicated while using the service +3

The OpenAI API provided by OpenAI, L.L.C. is a service that helps the Owner to automate tasks through its AI engine.

This service uses artificial intelligence. Responses provided by OpenAI API are generated, fully or in part, by an automated system and not by a human operator.

This service uses artificial intelligence to generate content. Material produced by OpenAI API (including images, audio, videos, and text) is created, fully or in part, by automated systems.

This service uses artificial intelligence. Certain features of OpenAI API are powered by automated systems that process your data to personalise or improve your experience.

Personal Data processed:
  • Data communicated while using the service
  • gender
  • language
  • picture
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet information
  • sensorial information
  • inferred information

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Google Ireland Limited

Firebase Cloud Messaging

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Firebase Cloud Messaging is a message sending service provided by Google Ireland Limited. Firebase Cloud Messaging allows the Owner to send messages and notifications to Users across platforms such as Android, iOS, and the web. Messages can be sent to single devices, groups of devices, or specific topics or User segments.

Personal Data processed:
  • Trackers
  • various types of Data as specified in the privacy policy of the service
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet information

Platform services and hosting

These services have the purpose of hosting and running key components of Famorr, therefore allowing the provision of Famorr from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Google Ireland Limited

Google Play Store

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Usage Data

Famorr is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google Ireland Limited.

By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis.

Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.

Personal Data processed:
  • Usage Data
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • internet information
Apple Inc.

App Store Connect

Company: Apple Inc.

Place of processing: United States

Personal Data processed: diagnostics +4

Famorr is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc.

App Store Connect enables the Owner to manage Famorr on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of Famorr. App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here.

Personal Data processed:
  • diagnostics
  • product interaction
  • purchase history
  • Universally unique identifier (UUID)
  • User ID
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • commercial information
  • internet information

Registration and authentication

By registering or authenticating, Users allow Famorr to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, Famorr will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

Google Ireland Limited

Google OAuth

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +2

Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.

Personal Data processed:
  • Trackers
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
  • internet information
Apple Inc.

Sign in with Apple

Company: Apple Inc.

Place of processing: United States

Personal Data processed: email address +3

Sign in with Apple is a registration and authentication service provided by Apple Inc. In cases where Users are required to provide their email address, Sign in with Apple may generate a private relay address on behalf of Users that automatically forwards messages to their verified personal email account - therefore shielding their actual email address from the Owner.

Personal Data processed:
  • email address
  • first name
  • last name
  • User ID
Legal basis for processing:
Service provided by:
Conditions for Data transfer:
Data retention period:
Category of Personal Information collected according to the CCPA
  • identifiers
This processing constitutes:
  • a Sale in the United States

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

Equal protection of User Data

Famorr shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.

Famorr uses Trackers. To learn more, Users may consult the Cookie Policy.

Further Information for Users in the European Union

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Further information for Users in Switzerland

This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.

Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.

The rights of Users according to the Swiss Federal Act on Data Protection

Users may exercise certain rights regarding their Data within the limits of law, including the following:

  • right of access to Personal Data;
  • right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
  • right to receive their Personal Data and have it transferred to another controller (data portability);
  • right to ask for incorrect Personal Data to be corrected.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.

Further information for Users in the United States

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running Famorr and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information (and Sensitive Personal Information).

Notice at collection

The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.

Identifiers

Sold or Shared

Personal Data processed: Usage data; Trackers; Various types of data as specified in the privacy policy of the service; Data communicated while using the service + 12

Personal Information collected or disclosed:

  • Usage Data
  • Trackers
  • various types of Data as specified in the privacy policy of the service
  • Data communicated while using the service
  • gender
  • language
  • picture
  • email address
  • User ID
  • first name
  • last name
  • diagnostics
  • product interaction
  • purchase history
  • Universally unique identifier (UUID)
  • various types of Data

Purposes:

  • Hosting and backend infrastructure
  • Registration and authentication
  • Managing contacts and sending messages
  • Platform services and hosting
  • Further information about Personal Data

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Third-parties: Supabase, Inc., Google Ireland Limited, Apple Inc.

Service providers or contractors: Vercel Inc., OpenAI, L.L.C., Famorr

Internet or other electronic network activity information

Sold or Shared

Personal Data processed: Usage data; Trackers; Various types of data as specified in the privacy policy of the service; Data communicated while using the service + 11

Personal Information collected or disclosed:

  • Usage Data
  • Trackers
  • various types of Data as specified in the privacy policy of the service
  • Data communicated while using the service
  • gender
  • language
  • picture
  • number of Users
  • session statistics
  • device information
  • purchase history
  • diagnostics
  • product interaction
  • User ID
  • Universally unique identifier (UUID)

Sensitive Personal Information collected or disclosed payment info

Purposes:

  • Hosting and backend infrastructure
  • Registration and authentication
  • Managing contacts and sending messages
  • Platform services and hosting
  • Analytics
  • Handling payments
  • Advertising

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Third-parties: Supabase, Inc., Google Ireland Limited, RevenueCat, Inc., Apple Inc., TikTok Technology Limited

Service providers or contractors: Vercel Inc., OpenAI, L.L.C.

Audio, electronic, visual, thermal, olfactory, or similar information

Sold or Shared

Personal Data processed: Data communicated while using the service; Gender; Language; Picture

Personal Information collected or disclosed:

  • Data communicated while using the service
  • gender
  • language
  • picture

Purposes:

  • Hosting and backend infrastructure

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Service providers or contractors: OpenAI, L.L.C.

Inferences drawn from other personal information

Sold or Shared

Personal Data processed: Data communicated while using the service; Gender; Language; Picture

Personal Information collected or disclosed:

  • Data communicated while using the service
  • gender
  • language
  • picture

Purposes:

  • Hosting and backend infrastructure

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Service providers or contractors: OpenAI, L.L.C.

Biometric information

Sold or Shared

Personal Data processed:

Personal Information collected or disclosed:

Sensitive Personal Information collected or disclosed body measurements & indexes

Purposes:

  • Handling activity data

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Third-parties: Apple Inc.

Commercial information

Sold or Shared

Personal Data processed: Device information; Purchase history; Diagnostics; Product interaction + 2

Personal Information collected or disclosed:

  • device information
  • purchase history
  • diagnostics
  • product interaction
  • User ID
  • Universally unique identifier (UUID)

Sensitive Personal Information collected or disclosed payment info

Purposes:

  • Handling payments
  • Platform services and hosting

Retention period: for the time necessary to fulfill the purpose

Sold or Shared: Yes

Targeted Advertising: No

Third-parties: Apple Inc.

ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.

To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.

For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.

We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

What are the sources of the Personal Information we collect?

We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use Famorr.

For example, you directly provide your Personal Information when you submit requests via any forms on Famorr. You also provide Personal Information indirectly when you navigate Famorr, as Personal Information about you is automatically observed and collected.

Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of Famorr and features thereof.

Your privacy rights under US state laws

You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

  • the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
  • the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
  • the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
  • the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
  • the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
  • the right to non-discrimination.

Additional rights for Users residing in California

In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:

  • The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
  • The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.

Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana

In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have

  • The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
  • The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.

In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data

* Note that in some states like Minnesota you have the following specific rights connected to profiling:

  • The right to question the results of the profiling;
  • The right to be informed of the reason that the profiling resulted in the decision; if feasible
  • The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
  • The right to review personal data used in the profiling;
  • If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;

Additional rights for users residing in Utah and Iowa

In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:

  • The right to opt out of the processing of your Personal Information for Targeted Advertising;
  • The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

How to exercise your privacy rights under US state laws

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you are an adult, you can make a request on behalf of a child under your parental authority.

How to exercise your rights to opt out

In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on Famorr.

If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.

Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).

We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Famorr or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, Famorr may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, Famorr and any third-party services may collect files that record interaction with Famorr (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Famorr and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data) / Personal Information (or Information)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Sensitive Personal Information

Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.

Usage Data

Information collected automatically through Famorr (or third-party services employed in Famorr), which can include: the IP addresses or domain names of the computers utilised by the Users who use Famorr, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using Famorr who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Famorr. The Data Controller, unless otherwise specified, is the Owner of Famorr.

Famorr (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Famorr as described in the relative terms (if available) and on this site/application.

Sale

Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.

Sharing

Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioural advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioural advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.

Targeted advertising

Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This policy has been prepared based on provisions of multiple legislations.

This policy relates solely to Famorr, if not stated otherwise within this document.

How can we help?

In case of issues

While we strive to create a positive user experience, we understand that issues may occasionally arise between us and our users.
If this is the case, please feel free to contact us.

Recipe import

Supplement to the Privacy Policy, 8 September 2026

When you share a public link, Famorr may automatically read that specific post's description and available video directly from the site, without a third-party scraping provider. Your social network login, password or session is not used. Retrieved text and video are processed by the same AI providers described below, only after import permission. Temporarily downloaded video is removed from the working directory after the analysis attempt, including on error. The original video is not published in Famorr.

Where the feature is available in your version, at your request, Famorr processes the link, text, image or video you submit, accompanying descriptions and import records, including your account identifier, source and sharing time, file characteristics and extracted recipe. Videos may contain audio, voices, faces and on-screen text. Avoid unnecessary personal information and do not provide other people’s personal data without the necessary legal basis.

The purpose is to extract, review, estimate nutritional values and save or adapt a recipe at your request. The material and result are private to your account. Technical providers have access as necessary to deliver the service and according to their roles described in this policy.

Supabase stores the records and temporary files; Vercel performs server processing. Where needed, the OpenAI API receives text or images to extract a recipe. Uploaded video, including its audio, is sent to Google Gemini for analysis. Structured recipes within a webpage may be extracted without sending the page to AI. Providers used for additional nutritional data lookup are described in their respective policy sections. Processing outside the EU/EEA may occur subject to the applicable safeguards described in this policy. Ingredient names may also be sent to Anthropic or OpenAI for additional estimation or lookup and to food databases such as Open Food Facts and USDA. Once saved, the recipe may be used by other Famorr features you request under the processing described in this policy.

The requested import is processed to perform a contract under Article 6(1)(b) GDPR. Processing your health data also requires explicit consent under Article 9(2)(a). Permission to transmit data to external AI providers is obtained before transmission; confirming that a recipe should be saved is a separate, later step. You can decline import and use the other available features.

The server copy of an original image or video is deleted after successful analysis or discard. An hourly task cleans up remaining files older than 24 hours, including abandoned uploads and files without an import record. Deletion is retried after temporary failures and retention can last longer; this is not an unconditional 24-hour deadline. Discard clears the source text, extracted draft and its evidence. Account deletion or profile reset first requests deletion of the account’s server files; uploads that finish later are covered by subsequent automatic cleanup.

Undeleted text drafts, confirmed recipes and source references remain account data. Removing an item from Saved removes the bookmark and does not necessarily delete the recipe or its use in a plan or diary. You can delete or reset your profile or request deletion at support@famorr.com. Before synchronization, shared material may have a local copy in the app on your device; it is removed after successful synchronization. Declining AI permission neither uploads that copy nor automatically deletes it. The server cleanup period does not apply to these local copies, backups or separate records retained for security or legal obligations.

The API service settings do not authorise providers to train general-purpose models on imported content. This does not mean that no temporary security retention occurs. Famorr requests deletion of uploaded Gemini files after analysis; Google automatically deletes Files API uploads after 48 hours. For OpenAI, response storage for subsequent use is not requested. Separate security records may remain under the respective providers’ retention terms.